FAQ

This folder contains self help articles for end users.

New Help Desk Introduction
Welcome to the new Help Desk portal!  Your Tickets Check your existing tickets (opened or closed). You can change the view to s...
Mon, 9 Nov, 2020 12:59 PM
How to write a ticket
Please follow the link below to watch a video we put together about creating helpdesk tickets. https://web.microsoftstream.com/video/9714060f-eaa0...
Thu, 15 Oct, 2020 4:59 PM
Self Help Resources
Friday Morning Training Video: https://web.microsoftstream.com/video/057861fd-a1b0-4b56-9243-dee149e929f1 Medical Teams Knowledge Base Articles: h...
Mon, 9 Nov, 2020 10:28 AM
How to submit a ticket
How to write a ticket & best practices. https://web.microsoftstream.com/video/9714060f-eaa0-40fe-b136-b8cf808a7017
Mon, 9 Nov, 2020 10:30 AM
Boardroom Instructions
Board Room Technology The purpose of this document is to provide detailed instructions on using the new boardroom conference technology. While the sys...
Mon, 10 Jan, 2022 1:29 PM
Robin - My Meeting was Declined After My Meeting Started
The reason a room is declined after a scheduled meeting starts, is due to the room needs to be checked in thru Robin on the tablet outside the conference ro...
Fri, 16 Dec, 2022 8:30 AM